Online Donations and Merchandising Policy

FAQs for Donation Page on Website

Donations via this medium are classifed as Undesignated Funding and support Habitat Trinidad and Tobago's daily operations. For information on supporting our Community and Construction projects, please contact Resource.Development@habitat-tt.org
Just as in a physical store, your Shopping Cart holds items until you are ready to check out. From your Shopping Cart you can: - Proceed to check out - Continue shopping You can always get back to your cart by clicking the 'Shopping Cart' button found in the navigation bar.
If you click on the Shopping Cart, you can remove any item from your Shopping Cart that you no longer wish to purchase. Select the item or items that you would like to remove from your Shopping Cart, then click the 'Submit Change' button and the item will be removed.
Click on the 'Order Status' button, type in your Order Number from your online confirmation and click 'Submit'. If you do not know your Order Number, click on 'Order History' and then click on the Order Number you wish to review. You should also have received an e-mail confirming the order after you place it.
Please contact donate@habitat-tt.org if there is a problem with the product or transaction.
All transactions are processed securely using 128-bit encryption. Credit cards are processed via a secure socket (https) also using 128-bit encryption. Habitat Trinidad and Tobago will never sell your personal information supplied to this site.
All products are available from the office in Aranjuez, Trinidad and Tobago. We do not offer delivery services at this time. All orders can be collected from the office at El Socorro Extension South and Chootoo Trace, San Juan, Trinidad and Tobago.
We accept Visa, Mastercard and American Express.
Please send an email to donate@habitat-tt.org and specify the error message you received, what browser you are using and at what point in your shopping experience you received the message.
The habitat-tt.org Site is committed to providing the highest quality of customer service. Please contact donate@habitat-tt.org with any comments or service needs that you may have regarding an order. You can also get in touch by phone at 868-675- 1222. Hours of operation are 9:30 am to 3:30 pm AST (-4:00 GMT/UTC) Monday through Friday. If you have merchandise suggestions for our site or you would like to share your comments regarding Habitat Trinidad and Tobago, please contact us via email or telephone.

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